Fintech Changing The Face of Banking In South Africa

We live in a world where people are not interested in the bank itself but the banking services. Digitalization has made it so easy for customers to just click and transact. Therefore, in a world where the market dictates the terms, banks need to position themselves in a manner that allows them to provide the ideal conditions.

According to an Accenture Strategy research, 66% of customers execute half of their banking transactions online, and 71% are open to automated support. This growing phenomenon has obligated banks to invest in enhancing their digital capabilities, as digital operational fees incur low costs or rather nonexistence costs.

Fintech is changing the face of banking, read more